Power Lines Blog

NERC moving the needle on reliability


It has been just over ten years since the North American Electric Reliability Corporation was certified by federal energy regulators as the North American electric reliability organization and in an interview with the American Public Power Association, NERC President and CEO Gerry Cauley detailed several accomplishments that the reliability group has been able to achieve since that milestone event.

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The case for utility digital engagement


Customer expectations are changing and so is the energy industry. Over the last 20 years, companies like Amazon have revolutionized retail business and Apple’s iPhone has put the world at our fingertips. Companies of all kinds, and especially electric utilities, that do not engage with customers on digital channels are missing ripe opportunities to increase revenue and thrive in today’s market.

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