Power Lines Blog

How Utilities Can Use Solar to Reduce Congestion and Save Costs

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Distributed utility-scale solar allows utilities to locate electricity generation close to where the loads are heaviest. If you put a PV system near your heaviest users — factories, high-population areas, or heavily loaded substations — you can reduce transmission costs, boost voltage, and improve power quality. Take advantage of the solar revolution to benefit your customers and community.

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Survival of Clean Power Plan under a Trump administration looms as a question

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President-elect Donald J. Trump has promised to do away with the Environmental Protection Agency’s Clean Power Plan, eliminate the Waters of the United States final rule, and make other changes in the nation’s energy sector, including withdrawing from the international climate change accord that was reached in Paris, France, in December 2015.

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High Schoolers as Energy Conservation Ambassadors

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E-Tracker, an innovative high school energy education program funded by the American Public Power Association’s DEED program, educates future customers about how the weather influences their families’ electricity bills. Discover how the program is improving customer satisfaction and building goodwill in 13 North Carolina communities. E-Tracker is a favorite among teachers, students, and utility staff — see how your utility can replicate the success.

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Six Tips to Celebrate the Holidays in Your Public Power Community

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Your community service ethic is most apparent around the holidays. This time of year is perfect for reminding your customers who you are as a public power utility and why you do what you do. Here are six tips for celebrating “the most wonderful time of the year” in your community, based on what other utilities like yours have done over the years. Tell us what you’re doing to celebrate and share on social media with #PublicPower.

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Public power successfully transitioning into a trusted energy advisor role

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When it comes to solar energy, residential customers want their utilities to serve as a trusted energy advisor and the public power community can point to specific examples of how its utilities are already having success in this area, panelists said at the American Public Power Association’s Public Power Forward summit in November.

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Do you have a crisis communications plan?

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Your utility’s reputation is your largest uninsured asset — one that can be seriously damaged with ineffective crisis response. The brand and reputation you’ve built up with years of good work can be shattered in the time it takes to bang out a feverish 140-character tweet. Having a crisis communication plan is an excellent first step. But a plan is no good gathering dust on a shelf. Explore some concrete ways you can prepare for a crisis.

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What Do Customers Expect from Your Utility?

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Customers should receive the same quality experience from their utility as they expect and get from popular services like Netflix, Uber, and Amazon. Innovation doesn’t always need to be high tech – it just requires adapting to what customers expect from your utility. Learn more about the panel discussion at APPA’s Customer Connections Conference.

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NERC is ‘moving the needle on reliability,’ addressing distributed resources, CEO says

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It has been just over ten years since the North American Electric Reliability Corporation was certified by federal energy regulators as the North American electric reliability organization and in an interview with the American Public Power Association, NERC President and CEO Gerry Cauley detailed several accomplishments that the reliability group has been able to achieve since that milestone event.

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